Speaking at Your Library Event

speakingAs a library subject-specialist, I can speak on a variety of topics for your library school, association and library system. Throughout my career I have been a featured speaker and keynoter for staff development days, in-services, conference programs, and pre-conference workshops. As a library manager I have the ability to relate to the workplace challenges and professional development goals of library staff, trustees, and friends. If you are looking for fresh and engaging presentation topics and styles, I have been providing these skills to libraries for the last 6 years.

I have been a frequent speaker, presenter, and workshop leader at library conferences around the country as well as a participant in the Great Library Roadshow. My conference presentations are focused on supporting your conference theme with stories and data that are inspirational, motivating, and actionable for your attendees. I address individual outcomes as well as organizational engagement with relevant content to address your unique library community.

My areas of Expertise and Experience;
• Innovative technology
• Program development
• Library partnerships and collaborations
• Collection development
• Creative fundraising
• Library management
• Teen librarianship
• School librarianship
• Professional development and networking

I also speak on behalf of EveryLibrary on the following;
• Library elections and campaigns
• Politics and libraries
• Best practices in library advocacy
• GOTV and info only campaigns
• Campaign bootcamps, trainings, and workshops

Please contact me directly for information about honorarium and travel expenses as well as my availability. Please note that if you choose me as your library conference keynote speaker or workshop leader, an additional conference program presentation or panel elsewhere during the session day is included, if desired.

Previous Speaking Engagements
Future of Libraries Conference 2010– Building Social Media Capital
Internet Librarian 2010 – The Library eBranch: More Than Just a Website
Internet Librarian 2012, California Library Association 2012 – Speed Technology Dating
Internet Librarian 2012, Computers in Libraries 2013 – Teen Library Users: Engaging the Next Generation
Library 2.0 – Making it Happen: Take Action
Computers in Libraries 2013 – Ask IT (Honest Answers from your IT Department)
ALA MW 2013 – Leading your Career: Stand Out and Be Outstanding
ALA Annual 2012 – Professional Networking
New Jersey Library Association – Me, We (a workshop on collaboration and innovation in libraries)
Public Library Association 2012 – Engaging Customers in an Online Environment
Public Library Association – What makes A Collection? Redefining Libraries through their collections.

These Kimbel Library Instructional Videos are Filled with AWESOME!

So, I thought I had a good idea once. No, it wasn’t a jump to conclusions mat, it was a library CREATING content for their webpage. We talk a lot about libraries allowing users to create content, or re-purposing libraries as a space for our patrons to create, make, innovate, and as hacker spaces. But what about the librarians themselves creating informative content? I thought I was on to something awesome!

I started with this thought when I came across some amazing YouTube videos. There was the one about the best way to tie your shoes, how to properly peel a banana, and most importantly about how to open a bottle of wine without a proper opener. It occurred to me that the library should be creating these videos that are informational and educational and present creative solutions to real everyday problems in our patron’s lives.

Wow! I was really on to something. I was totally going to come up with something awesome that hadn’t been done before. This is totally going to help our patrons in a great way! They would use this, they would enjoy this, they would use our information in their day to day lives! I thought about presenting my idea to director, going for some kind of grant, using the patrons for video ideas (or even to create the videos), and eventually presenting my idea at conferences, writing articles, blogs etc… I realized that Fame, fortune, money, alcohol fueled parties with rock gods and movie stars, and houses on the Riviera!! It would all be mine AT LAST!! (Because that’s why I got into librarianship in the first place) But then…

I saw this EFFING brilliant site posted to the ALA Think Tank page by Kyle Denlinger.

Click image for AWESOME!

I guess it’s all been done. Kuddos to you Kimbel Library… Kudos.

LibraryLab – Library Boing Boing is up and Running!

ALA Happy Mutants Rejoice! Library Boing Boing is here with its inaugural post! This is something that I’m very excited about, but haven’t had a chance to be as involved in as I originally would have liked (sorry Jenny and Jason). Basically, the amazing and wonderful Jenny Levine from ALA put together an opportunity to post to the great website boingboing.net using the name Librarylab. The content will be based around libraries and exposing all of the amazing things that libraries do for people on a non-library based forum (which you know I support).

Proposed Mission:
To bring librarians and Boing Boing readers (aka, Happy Mutants) together to generate support for and raise interest in libraries via projects at local libraries.

Proposed Goals:
• Help find and propose content about libraries that could be posted to Boing Boing.

• Provide active ways for Happy Mutants to support and get involved with their local libraries (eg, toolkits, best practices, ideas for local projects).

• Create dynamic programming at library conferences that Library Boing Boingers can then take outside of the library community to promote libraries (eg, SxSW, local community events, etc.).

• Work together to help Happy Mutants advance our shared interests (eg, copyright reform, net neutrality, game culture, digital divide issues, open government, etc.).

• Coordinate an international community of librarians working with their own Happy Mutant groups.

It’s being organized though the ALA Connect medium and you can join the backchannel discussion there. Jason Griffey and Jenny did an amazing job getting the folks together who did all of the background work and laid the foundation. But now, it’s time to get content and that’s where you come in! We’d love to hear what kinds of things your excited about in libraries that you think the world should know about. Have a great maker story from the library? A new library technology or innovation that you think the Happy Mutants would love to hear about? A thought on how folks can connect to the library in a new ways that people should know about? Tell us about something you think should be up on Boing Boing and see it up on the blog!

Nooks and the Print Disabled (the elephant in the room)

I’ve been thinking about the issue of providing access to materials for the hard of sight while balancing those needs with those of the Library and the community. This stemmed from a bunch of comments on the ALA Council Listerv, some in person, and one or two on my blog. The issue is pretty serious, especially since the National Society for the Blind is threatening to sue any library that starts a Nook lending library. I have a couple of thoughts on this whole problem and of course I have some solutions that I’d love to hear your thoughts on.

First of all, let me make this one clear – On many forums I have read that libraries should offer Kindles instead of Nooks. This argument is brought up because some of the Kindle Content and the device itself at least has some features to help the sight impaired. However, this is NOT going to happen. I have a lot of issues with both Kindles and Amazon and some of their practices. They also will not work with libraries in any kind of meaningful way. They continuously change their terms of agreement and if you get one representative to give you the go ahead, you still run the risk of another saying no AFTER you buy all the Kindles. Of course Buffy Hamilton lays it all out here too. I have read way too many horrible library stories against both Amazon and Kindle to use those.

Updated – *I am having people comment that Kindles are NOT print disabled friendly, my paragraph above was in response to messages that people have sent me that said that they were and that therefore we should provide Kindles instead of Nooks. Either way, it’s not a viable solution*

There was a comment on my blog that we force Barnes and Noble to make the device navigable for the blind. I would love this to happen, however I have a doubt that it’s going to happen anytime soon, or soon enough, but I would love people to keep the pressure up so please keep that fight going!

One of my most basic (and least favorite) solutions is that most libraries offer access to the same content through a multitude of other systems that work for the sight impaired. Some of the ones that I can think of are, CD audio books, Playaways, and downloadable audio books on computers and other MP3 devices. If the same content is made available in audio version, would this be a way to ensure that we are properly serving the needs of the Hard of Sight Community? This question admittedly comes out of ignorance, and I’d love to hear people’s thoughts on this specifically.

In California we also have an amazing library that we can get a wide range of materials from for our patrons. The California State Library loans braille, cassette and digital talking books, magazines and playback equipment to Californians unable to read conventional print. I know that this solution may not be the same as the Nooks, but I think people will be able to get the resources a lot faster than they would a Nook since the waitlist for most Nook devices is crazy if Sacramento Public Library is any indication of its success.

Here is my real thought for a solution though. We could offer materials via something like an Ipod Nano. They would hold a high amount of material just like a Nook, but in audio format. If I’m reading these reports right, then I think this would be a very legitimate solution. But really, I’d like to hear people’s thoughts on this before we go out and buy them.

The library (and me), love serving all people in our community and we really strive to do just that. We are navigating a new environment and I would love to hear people’s legitimate solutions before we start running around suing each other. We are here to help each other learn and grow and we can do that together by crowdsourcing some solutions. Help me come up with some solutions team.

Libraries – Arguments for the Check-Out of eReaders.

Great post by Bobbi Newman (eReader circ would solve these issues too)
This is the post where I defend our library’s decision to Loan Nooks and make the argument that we should drop eBook circulation altogether. I know there are a bunch of reasons why people are going to argue that we shouldn’t check out eReaders and not to Drop Overdrive so I’m going to handle each of the ones that I have encountered here. (Later I’m going to argue for all the reasons why this solves all of our problems with eBooks)

We didn’t check out VCR’s why should we check out Nooks?
First, I would make the argument that maybe we should have. Then I’m going to ignore that statement, not defend it, and move on to my real argument. We check out books. The thing that we are checking though really, is not the book itself. We aren’t in the business of giving people access to cardboard and paper, that’s just the container for the information inside and it’s a container filled with information that we are checking out to our patrons. In the same way, the Nook is the container for the information in the digital age. Pre-Loaded Nooks are just a book with plastic and metal as the container instead of paper and cardboard. In contrast, a DVD Player, VCR, TV, Game Console, have no content within the devices. A pre-loaded eReader does though.

I hate eReaders, make them check out a book!
Strangely, I’ve heard this the most. We need to realize that information comes in many forms, some we love, some we hate. Personally I’m not a fan of eReaders either. But that’s not really my job. I’m not here to force people to have the same warm fuzzy experiences I had when I was child, I’m here to provide a service to my community. Specifically, I’m here to allow people to have access to information to help them become the people that they have the power to become. If they want to do it with information contained in an eReader format, that’s what I’m gonna give’em.

Nooks require a computer to upload books from Overdrive
Temporary access to digital books through a clunky program is a bad, horrible model of librarianship and luckily it’s only our first try. We can do better, and we can provide digital content through the circulation of eReaders instead of providing access through a horrible circulation model governed by publishers and a shaky (at best) product. We won’t even need Overdrive and our patron’s won’t need a computer if we just circulate pre-loaded eReaders.

People won’t come to the Library to get eReaderss
Well… I think they will. If they can check out every book on Lizards in the entire library system for their science project with one check-out, or every mystery novel written in the last ten years, or ALL of the current New York Times bestsellers with one trip to the library, then I think they will do it. Also, it solved a problem that the publishers recently whined about on a recent New York Times Article – “Ms. Hirschhorn says the reason publishers didn’t worry about lost sales from library lending of print books is that buying a book is easier — no return trip is needed to the bookstore.” Problem solved.

Anyway, those are the big four arguments that I have heard against circulating eReaders at a library. But I am 93.4% convinced that this is the model that we need to follow in the digital age. If you want hard statistical evidence of its success rate, get on the waitlist for a Nook at Sacramento Public Library. The wait for those is as long as my… Well, It’s long.

Hey Librarians, Forget Books. Content Rules!

One of the highlights of my whole CLA/CLSA experience was sitting in a bar with Stephen Abram and Sandra Hirsh on Friday night. We had an amazing conversation about where libraries where going, what we should be focusing on as a profession, and of course, the awesome online conference put together by Sandra. Besides peering deep in my soul and giving me one of the most astute and eye-opening psychological evaluations about my role in the profession, one of the things that Stephen said was that libraries should be focusing on programming because that is what is sustainable and that is what will keep libraries relevant. Of course I agreed, because… Well… It’s Stephen Abram! Why would I disagree?

But then I had a discussion on Twitter with Angie Manfredi and I started thinking more about more about this. The conversation was about focusing on content instead of format. So for example, instead of focusing on ensuring that people are checking out books, we should be ensuring that people are checking out access to the content within the books through the resources provided at the library (whatever those resources might be).

I really hate using our past practices to justify our future ones but I will say a couple of things. Libraries began because people lacked access to books. But people weren’t coming into the library to get books because they liked paper objects bound in leather and cardboard. Unless they had that kind of a fetish I guess. They were coming into the library to get to the content trapped within the leather and cardboard and the words on the paper. When people get DVDs, they are getting access to the content trapped on the plastic. When people get on our computers, they are getting access to content trapped within servers all over the world. When people learn to read, or use computers, or use our databases, or check-out magazines, they are trying to get another avenue of access to content.

So how does this relate to programming? Well, when people come to our programs, they are coming to get access to the content of the program! They aren’t coming to see someone just stand there without providing any content. It’s the content of the program that they are looking for and in a format that is meaningful to them. They want to learn, or be inspired or be entertained by the content of the program. That is what we are providing access to. We are providing access to content through the format of a program.

So, while I agree that programming in libraries is amazing and should be a much larger focus in our organizations than it is, for the future and looking forward I think we should be focusing even more on how we provide access to content in more and more meaningful ways. I understand that he is saying that programming works so well because it’s such a meaningful point of access, but what comes next? As computers and online access become more ubiquitous couldn’t people start watching their meaningful live programming online too? As more and people gain access to the content online and the online content gets more meaningful, won’t we once again be in the same position we are in now discussing our relevance? But if we can focus on making the access to the content of humanity in meaningful way then I don’t think we need to have the discussion of relevance, but continuing this discussion about how we provide access to content. Which, I think, I hope, is the discussion we’ve always been having.

Ugh… DVDs are the new eBook?

Ok, this post is NOT about ebooks but somehow I feel like its along similar lines. I just received this email from Midwest Tapes (who is a fantastic vendor) about a recent change in Time Warner’s policies in regards to sales to libraries. They said-

We have recently learned that Warner Home Video will no longer distribute theatrical releases to libraries or home video rental stores until 28 days after they release the movies for sale at retailers. This Warner Home Video policy applies to all public libraries and video rental outlets such as Redbox, Netflix, and Blockbuster.

In addition to being released 28 days after the retail version, Warner’s rental version DVDs and Blu-rays will not contain bonus features or extras. However, we understand that there will be a significant price reduction for these products, apparently amounting to an average $4 per DVD title and $8 per Blu-ray title.

Warner Home Video has announced that it may seek to enforce its new policy by auditing its distribution partners’ sales. Additionally, Warner may require retailers, like Amazon, Best Buy, Walmart, and Target, to limit the number of copies of a new release that may be sold to a single customer.

Please note that Warner’s new policy will only impact titles that have a theatrical release, perhaps amounting to about 12 titles per year. Non-theatrical Warner releases will not be affected by this policy.

Below are the first three Warner theatrical titles affected. Note that Warner’s rental versions will feature rental artwork.

So, once again, major multimedia companies are giving libraries the shaft. I’m kinda tired of getting picked on as if we’re some horrible organization responsible for ruining the capitalism of America. But what can we do about this kind of thing? Its not good for our business, its a disadvantage to our patrons, and it forces libraries to remain subservient to the whims of commercial America. I have to point out, that libraries are NOT a threat to captalism nor are we in competition with any company in the world.

Ebooks are already a big enough problem, and now we have to deal with basically the same ideal behind this DVD policy too? Anyone have a solution?

Rebooting Libraries Back to Issue #1

I was just thinking about DC comics idea to reboot all of their comics back to Issue number one. As part of the news they are also reissuing all of the #52 comics in the reboot in digital format starting with Justice League. Now, I was a HUGE comic book fan when I was kid, and my super hero of choice was Firestorm (also by DC comics), so this whole idea got me thinking about this concept for libraries.

What you have to remember is that, while they are starting the comics at number 1, they are not republishing the first comics. They are retelling the stories in different ways. There will be new storylines, new ideas, and bigger and better concepts. Or, as DC Comics co-publisher Dan DiDio told USA Today;

“We really want to inject new life in our characters and line. This was a chance to start, not at the beginning, but at a point where our characters are younger and the stories are being told for today’s audience.”

So basically, they are not doing away with the core of their product. They are not changing Superman’s powers, or the speed of The Flash, they are just re-examining the story that they are telling.

What if we could reboot libraries back to issue #1? What would we change about our story now? If we could rewrite our library’s stories for today’s audience and inject new life into our characters what would we say?


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Guitars at the Library? Its Gonna Be Freaking RAD!!

I thought I’d share an update on the whole Guitar Lending Library at my library. It’s been a long journey but I think we are almost there. A whole lot of awesome has happened since we started this back in October. If you want to read about the genesis of the project you can check out the link to it here.

The first thing that changed is that we decided to not get our guitars from Guitar Center. I’d like to say that I love Guitar Center, but they didn’t really give me that level of service I was looking for when I went and told them I wanted to buy 15 guitars. I mean, I’m buying 15 guitars! At least sound like you want me to buy them from you.

So… I went and bought them from a great local guitar shop called Gelb Music. They totally bent over backwards to help me out. They sold me great guitars at a great price and I couldn’t ask for better service. I purchased Hohner Classical guitars, with a gigbag, tuners, extra strings, wall hangers, and I’m going go back and buy some capos too. I’ll let you in on a little secret too… They gave me a better price than guitar center!

I took the guitars up to the central library office and our great cataloger Ida hooked me up with the item record, and loan rules and all that. The guitars check-out for 8 weeks, they have a five dollar a day fine up to $50.00, and can be renewed, but can’t be put on hold. There are various reasons for all this, and if you’re interested in the finer details, I’ll lay that all out in a later post. (If anyone cares)

In preparation of the guitars arrival, we had county maintenance install the hangers. When the guitars finally came in after all the processing (RFID, Barcodes, etc…) we hung them up to be ready for our first round of guitar group lessons.

Our group lessons are being taught through a great partnership with a member of a local band called Vintage Music Collective named Justin Phipps. This partnership came about after their band played at the library and we found out that Justin taught lessons in the local schools. Justin was also the one who recommended the Hohner guitars and Gelb Music since that’s who he gets his guitars through.

Overall, I’m pretty stoked about this project so far. We don’t start checking them out until June 15th and I’m leaving a lot of details out of this post. In a future post, I’m going show you our loan agreements, staff guitar training guides, and various other details of the project.

-This project was made possible through the Eureka! program and an LSTA grant


Get ready for ALA in New Orleans with this great library gear!!
Purchases from The Library Advocacy Store Support Library Advocacy Projects
like the Great Librarian Write-out